Frequently Asked Questions

Get answers to common questions about Consultation.

During your Consultation we review hair history, current condition, color goals, and lifestyle. The colorist performs a strand and scalp assessment, discusses possible techniques and timelines, and provides a personalized plan including pricing estimates and recommended home care.

Consultations typically last 30 to 45 minutes, depending on complexity. For major color changes or detailed planning we may allocate up to 60 minutes. We recommend arriving with photos and notes about your routine to make the most of the time.

Our consultation policy varies; some consultations are complimentary when booked with a color service, while standalone consultations may carry a fee. Fees are applied toward services if scheduled. Confirm at booking or check our online pricing for current Consultation charges.

Yes. We assess hair porosity, elasticity, previous chemical history, and overall condition during the Consultation. Based on this evaluation we recommend safe approaches, pre-treatment protocols, or alternative options to protect hair, ensuring realistic goals and minimal damage.

Yes, bring photos showing desired colors and styles plus any recent chemical history or product use. Visual references and accurate history help your colorist create a tailored plan and reduce misunderstandings during color formulation.

Arrive with clean, dry hair and bring reference photos plus a list of products and past services. Be ready to discuss your styling routine and goals. This information helps us create an effective, realistic plan and accurate time and cost estimates.